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PawPay is not an insurance company, insurance broker or insurance agent. PawPay does not underwrite policies, interpret policy language or make coverage determinations. All claim decisions rest solely with the applicable insurance carrier, and PawPay does not guarantee that any claim will be paid. Coverage figures shown on this site are estimates, not coverage decisions.

PawPay is not a lender and does not offer credit or prepaid accounts or balances to pet parents. PawPay establishes certain agency relationships with vet clinics in order to process and receive payments and PawPay manages pet insurance claims on behalf of pet parents, but PawPay does not provide accounts, offer credit, or lend during the provision of services to pet parents. PawPay partners with certain payment partners supporting the PawPay app.

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